Job Description
Eppendorf is a leading life science company that develops and sells instruments, consumables, and services for liquid-, sample-, and cell handling in laboratories worldwide. Eppendorf products are used in academic and commercial research laboratories, e.g., in companies from the pharmaceutical and biotechnological as well as the chemical and food industries.
Working at Eppendorf means being part of a community of more than 5,000 scientists, engineers as well as specialists from many other disciplines across more than 30 countries. All of us are committed to one mission: Being the expert partner and advisor of choice for life sciences laboratories around the world - with our premium products, our services, and our reliability.
- As part of the Sales Zone team, you develop sales and maximize profitability in the assigned territory based on zip codes, applicable to all markets via appropriate sales channels and in accordance with our Go-to-Market strategy, as part of the Sales Zone team.
- You manage day-to-day client interactions across all channels, focusing on upselling and cross-selling opportunities to ensure long-term client satisfaction and retention.
- You resolve issues in collaboration with other departments and manage relationship growth within assigned accounts, identifying and penetrating new customers.
- You handle existing relationships with important customers in high-density territories, including new target customers, primarily through on-site direct client contact.
- You develop and maintain strong, long-term relationships with clients and opinion leaders, serving as the main point of contact between the company and the clients.
- You execute the sales strategy in the assigned territory, meeting or exceeding annual sales targets by focusing on the baseline sales budget and identifying specific sales opportunities.
- You thoroughly understand the products or services being sold to effectively communicate benefits and features, attending or organizing product shows, exhibitions, and seminars to promote Eppendorf products and brand.
- You identify tender opportunities and manage related operations in close collaboration with CustomerCare, negotiating contract terms and pricing with clients to ensure mutual benefit.
- You hold a Bachelor's Degree in Natural Sciences, Engineering, or a related subject, preferably with a focus on Life Sciences.
- You have demonstrated sales record successes and have built sustainable customer relationships.
- You possess proven experience in selling laboratory products (biotechnology) or have experience in laboratory operations, ideally for three years.
- You have excellent verbal and written communication skills for engaging with customers effectively.
- You exhibit strong persuasion and negotiation skills.
- You are adept at using CRM systems and virtual communication tools.
- You have a deep understanding of the products or services being sold.
- You possess good organizational skills to manage multiple leads and sales activities simultaneously.
- Your work is meaningful. Together we contribute to improve human living conditions.
- We offer you creative freedom with a strong, international premium brand in the life science industry.
- Thirty vacation days per year and company-regulated special leave days are a given with us.
- With our flexible flextime framework and a working time account, you can plan your working hours individually and independently create a balanced work-life balance.
- We also offer you the opportunity to work remotely across Germany for part of your working time, tailored to suit your life situation.
- We provide you with a variety of social benefits, such as additional employer-funded retirement plans, a job bike, public transport subsidies, corporate benefits, etc.
- To deepen your knowledge and continuously develop professionally and personally, we offer you a wide range of freely selectable training sessions, participation in conferences, and access to learning platforms.
- With us, you will find a diverse, open-minded, and appreciative work environment with the latest technologies, methods, and tools in a setting that also invites networking.