Job Description
Eppendorf is a leading life science company that develops and sells instruments, consumables, and services for liquid-, sample-, and cell handling in laboratories worldwide. Eppendorf products are used in academic and commercial research laboratories, e.g., in companies from the pharmaceutical and biotechnological as well as the chemical and food industries.
Working at Eppendorf means being part of a community of more than 5,000 scientists, engineers as well as specialists from many other disciplines across more than 30 countries. All of us are committed to one mission: Being the expert partner and advisor of choice for life sciences laboratories around the world - with our premium products, our services, and our reliability.
- As part of the Sales Zone team, you develop sales according to our Go-to-Market strategy and implement a sustainable and efficient customer management approach with responsibility for the entire sales budget (Direct & Indirect) in the assigned territory based on zip codes.
- You primarily focus on acquiring new clients and generating leads remotely to achieve better coverage of mid-to-low density territories, while managing existing customer relationships, including those with mid-to-low potential.
- You interact mostly remotely with clients via phone, email, and virtual meetings.
- You identify potential customers through research and analysis and reach out to potential customers who have not previously expressed interest in the company's products or services via outbound cold calls and emails.
- You use CRM software to keep track of interactions, sales activities, and customer information, and regularly follow up with leads and existing customers to nurture relationships.
- You thoroughly understand the products or services being sold to effectively communicate their benefits and features and customize sales pitches to address the specific needs and pain points of the customer.
- You collaborate with other sales team members, marketing, and customer service to achieve sales goals and prepare sales reports to provide feedback on market trends, customer preferences, and sales performance.
- You ensure customer satisfaction post-sale and identify opportunities to sell additional products or services to existing customers, fostering long-term relationships to encourage repeat business and referrals.
- You hold a Bachelor's Degree in Natural Sciences, Engineering, or a related subject, preferably with a focus on Life Sciences.
- You have demonstrated sales record successes and have built sustainable customer relationships.
- You possess initial experience in selling laboratory products (biotechnology) or have experience in laboratory operations, ideally for three years.
- You have a customer-centric mindset.
- You exhibit excellent verbal and written communication skills in English, with proficiency in German and French being a plus.
- You are familiar with MS Office and other systems such as ERP/SAP, Abacus, and Excel.
- You have a sense of discretion, reliability, and networking.
- You demonstrate strong organizational skills and have an independent and structured working style.
- Your work is meaningful. Together we contribute to improve human living conditions.
- We offer you creative freedom with a strong, international premium brand in the life science industry.
- Thirty vacation days per year and company-regulated special leave days are a given with us.
- With our flexible flextime framework and a working time account, you can plan your working hours individually and independently create a balanced work-life balance.
- We also offer you the opportunity to work remotely across Germany for part of your working time, tailored to suit your life situation.
- We provide you with a variety of social benefits, such as additional employer-funded retirement plans, a job bike, public transport subsidies, corporate benefits, etc.
- To deepen your knowledge and continuously develop professionally and personally, we offer you a wide range of freely selectable training sessions, participation in conferences, and access to learning platforms.
- With us, you will find a diverse, open-minded, and appreciative work environment with the latest technologies, methods, and tools in a setting that also invites networking.