Jobbeschreibung
Life is always about becoming… Becoming means going on a journey to be the best version of our future selves. While we discover new things, we will face challenges, master them and grow beyond our individual limits.Apply for a job at Mercedes-Benz and find your individual role and workspace to unleash your talents to the fullest. Empowered by visionary colleagues who share the same pioneering spirit. Joining us means becoming part of a global team that aims to build the most desirable cars in the world. Together for excellence.
Job-ID: MER0003U4R
The Mercedes-Benz Group AG is one of the most successful automotive companies in the world. Together with Mercedes-Benz AG, the vehicle manufacturer is one of the largest providers of premium and luxury cars and vans.
The Mercedes-Benz CRM Team is part of the CRM, Customer data and Consent management Department of Passenger Cars and has the objective to guarantee the best Customer Experience in order to achieve a high and long-term customer loyalty. Therefore, we put the customer in the center of all our Mercedes-Benz CRM activities, standardize processes (campaign, lead and customer care) and support the implementation of the CRM system (Salesforce) and steer the change management process in our markets.
We are located in the Offices in Stuttgart-Vaihingen. The brand-new facilities designed by the open office/free seating principle gives us the perfect infrastructure for CRM. With our convincing and positive attitude, you will feel right at home as a team player within our international team. We are expecting you to learn, be open, make your own decisions and take responsibility.
These challenges await you:
Assist and support our international project within the Customer Management Team
Support the markets with the CRM measures, standard processes and their systematical implementation
Support the CRM system implementation based on the European markets requirements
Project management tasks: Assist in the planning and organization of meetings and workshops
Project cost controlling and risk management
Collaboration with other departments (e.g. Financial Services, After-Sales, IT, Marketing, Vans, Legal, etc.)
Taking care of the project related communication platforms (Jira and Confluence)
Research of CRM trends and competition activities
Working towards a Bachelor or Masters Degree in Business Administration, Economics or similar Degrees, ideally with focus on Marketing
Good knowledge of German and English (written / spoken), other language as an asset
Ideally previous relevant experience in Marketing / Sales / Customer Management
- Teamplayer, good analytical skills, structured, flexible, communicative, proactive, responsible accurate person with intercultural competencies
Please note that your internship at this location must be mandatory.
Additional Information:
We look forward to receiving your online application, including a resume, cover letter, certificates, current certificate of enrollment stating your semester, proof of mandatory internship if applicable, and proof of the standard period of study. Please remember to mark your documents as "relevant for this application" in the online form and observe the maximum file size of 5 MB.
You can find further information on the hiring criteria here.
Severely disabled applicants and applicants with equivalent status are welcome! The representative for severely disabled employees ([email protected]) will gladly support you in the application process.
HR Services will be happy to help you with any questions you may have about the application process. You can reach us by email at [email protected] or by phone at 0711/17-99000 (Mon-Fri 10am-12pm & 1pm-3pm).
- Meal-Discounts
- Mobile Phone for Employees Possible
- Discounts for Employees Possible
- Annual Profit Share Possible
- Events for Employees
- Coaching
- Flextime Possible
- Hybrid Work Possible
- Health Benefits
- Company Retirement
- Mobility Offers