Jobbeschreibung
Spaceopal is the prime service operations contractor for the European Galileo Satellite Navigation System and manages all Galileo Service Operations. The awarded European Commission (EC) contract to spaceopal is more than just its satellites in space. Galileo Service Operations will provide high-quality positioning, navigation and timing services to users across the whole world as a civil-controlled service with guaranteed continuity of coverage.
The Spaceopal (SPO) Quality Manager in cooperation with the SPO Product Assurance and Quality Team holds a staff function and is reporting to the SPO Chief Executive Officer.
Quality Management and Assurance
- Maintaining and continuous improvement of the Quality System, including the associated management documentation and ISO certifications
- Planning and coordination of internal audits as per Internal Audit Plan
- Planning and coordination of the yearly Management Reviews including Reporting
- Performing customer satisfaction evaluations
- Support Surveillance Audit (e.g ISO 9001 and ISO 14001)
- Perform subcontractor audits as per GSOp Audit Plan
- Updating and continuous improvement of QMS Manual, QMS procedures & processes, QMS templates
- QMS Training on company processes and procedures
- Perform Subcontractor/Supplier evaluations and rating
PA/QA support functions
The Quality Manager shall support the PA/QA team in the definition, design, engineering and execution of all Product Assurance activities.
This includes in details:
- Contribution to the planning, implementation and management of Product Assurance/Quality Assurance activities in all Galileo project FOC phases
- Contribution to surveillance, audit and management of subcontractors with respect to product assurance, quality and safety related duties
- Contribution to define, develop and ensure delivery of Product Assurance and Safety concepts and plans for the Galileo FOC phase
- Involvement on the set-up and management of a Non-Conformance control program
- Contribution to the coordination of internal and external project quality audits
- Planning and Execution/Support of PA routine and special audits in the frame of the different projects and at Company Level
- University degree in a relevant field (e.g. Engineering, Physics, Computer Science, Telecommunications or Electronics)
- Experience in similar activities, better if acquired in Space, Aviation or Defence programs, or in highly security-sensitive Industrial sectors.
- Experience in the Galileo program will be a preferential factor.
In addition to that, the following areas of knowledge and experiences will be privileged for the selection of the candidate:
- Proven and qualified experience in professional Product Assurance and Quality Assurance, preferrably in the satellite operations business
- Experience in Aerospace or Defense programs, preferably in Galileo
- Comprehensive and in-depth knowledge as well as experience of auditing and subcontractor auditing
- Good knowledge of ESA-ECSS-Q-series standards and workmanship procedures
- Good knowledge at system level of Galileo Program and current deployment status and criticalities
- Good knowledge of Quality Management Systems and Standards
The job requires also:
- Strong problem-solving skills
- Fast decision making in case of service impacting problems
- Ability to work in intercultural and geographically distributed work environment
- Excellent written and verbal communication skills
- Good interpersonal liaising and communication skills with strong attitude to team work
- Hands-on mentality and systematic, self-organized, able to prioritize way of working
- Fluency in written and spoken English, with knowledge of Italian and/or German also appreciated
- Fluency in standard office automation tools (MS Office, Email, Internet, etc.)
Benefits:
- 30 days annual leave
- Work-life-balance, e.g., through flexible working time models and mobile office options
- Employer supported: pension scheme, job ticket and EGYM Wellpass
- Employer supported canteen, free coffee & fruit service
- Centrally located office
- Personal development and training options
- Regular company and team events
- International working environment, dynamic, multicultural and motivated teams