Credit Specialist (m/f/x)

tesa Europe

  • Wien
  • Post Date: 29. Februar 2024
Jobbeschreibung

As a multinational company, tesa develops innovative adhesive tapes and self-adhesive product solutions for various industries, commercial customers and end consumers. There are already more than 7,000 tesa adhesive solutions that help improve the work, products, or lives of our customers. Today the focus is on sustainability and energy-saving processes. tesa invests in the development of environmentally friendly products and solvent-free manufacture processes as well as in the use of renewable energy sources at its locations. tesa is active in 100 countries and operates plants in Germany, Italy, China, the USA, and soon also in Vietnam. Around three quarters of the tesa Group's sales (2022: EUR 1.7 billion euro) are generated by applications for industries. Together with its international clients, tesa develops innovations that are customized at product and process level. Already more than 130 tesa tapes may be installed in an electric car and over 70 in a smartphone. In the printing and construction industries, too, tesa is constantly penetrating new segments and countries with its special adhesive tapes. The company generates almost one quarter of its sales with products for end consumers and professional craftsmen. 300 applications, such as the legendary tesafilm®, make life easier or, when it comes to insect protection, even make it a bit more pleasant. tesa counts among the world's leading manufacturers of adhesive solutions. Since 2001, tesa SE is an independent 100% affiliate of Beiersdorf AG (i.e., NIVEA, Eucerin, la prairie) with approx. 5.000 employees today.


Perform credit management and cash collection in the assigned area according to the Group Credit Policy in close collaboration with internal Shared Service Center Accounting (SSC), Customer Service, and Sales.

  • Collect sums owed by the customers and ensure that any differences in accounts receivables
  • Ensure accurate customer clearing in close collaboration with the internal Sales Support Specialists
  • Advise Customer Service in the creation and execution of credit and debit notes
  • Monitor automatically sent dunning letters and ensure correct coordination with Customer Service, Sales, and customers
  • Ensure Finance-related Customer Master Data is properly maintained
  • Proactively trigger legal actions to resolve collection issues
  • Assess customer credit information using an external insurance and credit data provider, calculate customer credit limits, define risk category, and ensure correct approval
  • Release blocked orders based on credit availability and overdue amount and ensure approval according to authorization catalogue
  • Act according to the Group Credit Policy
  • Support accounts receivables related reporting on a monthly basis
  • Align on payment plans with customers and ensure internal approval
  • Continuously improve own area of responsibility and support related initiatives

  • Educational background in Business, Economics, or Finance
  • 3+ years of working experience in Accounting, Credit Management, or related area
  • Experience in working in multinational matrix organization
  • Strong service orientation and customer focus
  • Persistent attitude and persuasive communication style
  • Independent and reliable way of working with high attention to detail
  • Good Excel skills and knowledge in MS-Office
  • Knowledge of SAP FI or comparable ERP system
  • Easily adapting to change and ambiguity
  • Fluent in English written and spoken (B2 level or higher)
  • Fluent in German written and spoken (B2 level or higher)

  • Full- or part-time employment possible
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