Job Description
Head of Field Sales (m/f/d)
Region: Cologne or Künzelsau (remote working partly possible)
Department: Sales & E-Business
We are the leading B2B specialist and innovative manufacturer of chemical products. Furthermore, we deliver over 100.000 premium products for repair, care and maintenance to our customers in the mobility, construction and industrial sectors to keep their business winning and running. In addition, with our strong brands BERNER, BTI by BERNER and CCS, we offer industry-leading services that enable our customers to focus on their business and drive it forward.
- Drive the professionalization and harmonization of our field sales organization across all subsidiaries
- Define, formalize and communicate standard processes for field sales tasks, such as customer visit preparation, negotiation, objection handling and visit reporting (e.g., standard operating procedures, trainings)
- Establish leadership standards for field sales, including co-drives, performance reviews and coaching to ensure consistent leadership quality
- Conceptualize and implement productivity improvement measures to enhance field sales efficiency (e.g., IT tooling landscape, standard operating procedures, trainings)
- Collaborate with HR to define role profiles, training requirements and career paths in field sales, supporting long-term talent development
- Collaborate with local Heads of Division/Sales and support management by developing and regularly reviewing KPIs in cooperation with HR and Controlling
- Create frameworks for customer feedback and sales quality control in partnership with global inside sales strategists to ensure customer-centric excellence
- Lead and/or contribute to global sales projects and initiatives, working closely with local and global sales teams
- Design and align global sales incentives in collaboration with local sales and segment/channel managers to drive motivation and performance
- University degree in Business Administration, Sales Strategy with a commercial focus or a comparable field
- Proven experience in B2B sales environments, ideally with a global or regional scope
- Experience in developing and implementing sales strategies and performance frameworks (e.g., in management consultancy or a strategy department)
- Experience in field sales operations and process optimization
- Excellent negotiation skills in both German and English (business fluent)
- Strong leadership and interpersonal skills with the ability to influence and inspire cross-functional teams
- Assertive and confident communicator with strong stakeholder management capabilities
- Strong customer focus and interpersonal sensitivity
- Comfortable working in matrix organizations and contributing to global initiatives
- Strategic thinker with hands-on execution capabilities
- Strong analytical skills and a KPI-driven mindset
- Collaborative and inclusive leadership style
- Permanent contract
- Mobile work partly possible
- Structured onboarding
- State-of-the-art workplace
- Künzelsau: canteen with daily, freshly prepared dishes
- Cologne: Pluxee food vouchers
- Allowance for transportation costs
- Bike leasing (JobRad)
- EGYM Wellpass with more than 5.000 sport and fitness offers
- Company pension scheme and employee purchase with attractive conditions
- Many training and development opportunities within our future-oriented company