Job Description
At Uniper, we proactively transform the world of energy while ensuring the security of energy supply. As an internationally operating company, we work in very diverse teams with the greatest possible working time flexibility for our employees. Our corporate culture is characterized by equal opportunities, mutual appreciation, and respect. With us, you will be able to develop new business models, work on technological solutions for a modern, sustainable, and future-oriented energy supply, as well as proactively help shape changes. Interested? We look forward to meeting you!
Our Trading IT Team is looking for you!
As the Operations Lead for Trading Integration, you oversee stability, reliability, and support operation for Middleware as a Platform. Sitting in the Middleware leadership team, your key responsibilities are:
Own and drive the end-to-end operations strategy for middleware
- Ensure seamless middleware functionality for trading and business-critical applications.
- Determine when operational improvements should be made and who is best place to drive them.
- Oversee incident, problem, and change management processes, ensuring smooth operations and minimal downtime.
- Define and implement service level targets, ensuring service reliability aligns with business expectations.
Stakeholder Engagement & Communication
- Act as the primary contact for operations-related discussions, ensuring alignment between IT leadership, business stakeholders, and support teams.
- Provide regular updates on middleware stability, incident trends, and operational enhancements.
- Champion a culture of reliability, automation, and continuous improvement across the organization.
Monitoring, Stability & Reliability and Operational Excellence
- Work closely with Site Reliability and Platform Engineers, delivery teams and support functions for shifting to predictive maintenance.
- Drive further implementation of observability, logging, and monitoring solutions for proactive issue detection.
- Foster continuous improvement and automation, self-healing capabilities and runbooks to optimize operational efficiency.
- Proven experience as an Operations Lead, IT Service Manager, or SRE Manager in a middleware, integration, or trading IT environment of 5 years.
- Strong expertise in ITIL frameworks, incident management, problem resolution, operational governance and operational excellence.
- Experience implementing observability solutions, logging frameworks, and proactive monitoring strategies.
- Strong knowledge of cloud-based infrastructure (AWS, Azure, GCP) and middleware technologies (APIs, Streaming Kafka, MQ, event-driven architectures).
- Demonstrated ability to manage L2/L3 support teams, external vendors, and offshore development centers (ODCs).
- Ability to balance operational stability, cost efficiency, and service scalability in a high-demand trading environment.
- Very good inter-personal and verbal/written English communication skills.
- Collaborative attitude and good moderation skills.
- Enthusiastic to steer, train and upskill internal and external staff.