Job Description
My client is a world-leading electronics corporation, renowned for its wide range of products such as smart-phones, televisions, and home appliances, as well as for its innovations in fields like semiconductor technology and digital media.
As part of its growth, we are urgently seeking a Customer Service EMEA (m/f/d) for their location in Munich.
The position is to be filled as part of a temporary employment arrangement with the option for permanent employment.
Ready for the next step in your career?
Description
- SCM coordination and collaboration with other internal teams to ensure smooth flow of product to the customers
- Arrange deliveries in conjunction with Warehouse and Logistics Service Providers
- Provide real-time updates to customers regarding delivery status
- Ensure accurate invoicing according to company guidelines and KPI targets
- Monitor account status in conjunction with Credit Control to avoid overdue invoices and maximise company KPI achievement
- Manage samples, recalls and returns for the above mentioned products as required
- Support other team members during absence and/ or as needed, including at month end
- University degree in the commercial fields, or equivalent commercial education and experience
- Experience within the electronics - semiconductor
- 2+ years of relevant experience within a Customer Service / Supply Chain fast-paced B2B environment of a multinational company
- Fluent in English (additional languages advantageous)
- Strong knowledge of MS-Office, especially
- SAP R/3 knowledge highly favored
- Customer service oriented approach/mindset
- Strong communication skills
- Excellent numerical and analytical skills with high level of accuracy and attention to detail
- Ability to organize, prioritize and multi-task under minimum supervision
- Proactive team player with ability to work in a multi-cultural environment
- You have the opportunity to participate in a bonus system that directly rewards your hard work and achievements
- Internal training programs designed to enhance your skills and career opportunities
- All our employees benefit from our Corporate Benefits and fitness offers in the form of a GymPass
- We provide personal consultation and job suggestions tailored to your desires and needs