VIP Host- Louisville Palace

VIP Host- Louisville Palace Job Summary: Job Summary: The Role: · To provide excellent guest service to our VIP guests who have purchased upgraded seating in the venue. Responsibilities: · Serve on the VIP Host team in the Music Hall on night of show to maintain constant communication with staff and clients to ensure that guests receive highly personal service and the highest level of standards at all times · Explain the VIP seating program to potential clients in order to upgrade a guests’ experience · Troubleshoot and assist with issues involving program and elevate to management if needed · Serve as a resource of information for VIP clients regarding their experience within the ...View More