Customer Service Leader, Nordics: Customer Engagement Network

American Express

The American Express mission is to be the world’s most respected service brand. Global Servicing Network (GSN) plays a central role in helping the company achieve that vision, with an interconnected team of nearly 30,000 employees and partners operating in 22 markets around the world, all focused on serving our customers and shareholders. The Customer Engagement Network (CEN) is the largest customer-facing organization in GSN and American Express, delivering superior customer care to Card Members across the proprietary business. The role of Customer Service Leader, based in Stockholm, will lead the Swedish, Finnish and Norwegian CEN teams as well as the Executive Complaints Relations t ...View More