Customer Service Specialist (m/w/d)

Medix Biochemica

Jobbeschreibung

Are you ready to start working on interesting projects in a growing company?

Are you passionate about delivering exceptional customer experience and ensuring smooth operations? Join CANDOR Bioscience GmbH, a leading innovator in bioscience solutions, as a Customer Service Specialist and become a key part of our international team.

CANDOR Bioscience GmbH, part of Medix Biochemica


  • Manage national and international customer orders and accounts
  • Act as the interface between customers and the company
  • Coordinate the services, pick-ups and exports with transport service providers
  • Receive and ship goods in compliance with quality and safety standards
  • Use ERP and CRM systems
  • Support general office administration and organization
  • Collaborating closely with Medix Biochemica HQ in Finland and other sites around the world

  • Experience in customer service and order management or equivalent tasks
  • Knowledge of packaging, shipping, and cargo practices
  • Strong IT and system skills
  • Excellent communication and organizational skills
  • Fluency in German and English

  • Big enough company to be industry-leading but small enough to have flexibility and the feeling of being part of a community
  • An international and diverse working environment with colleagues passionate about making a difference in the IVD industry
  • A welcoming culture where you can utilise your skills but also grow and develop them alongside our rapidly growing organization

Why Join Us?

  • Work in an international environment but in a small and well-functioning local team
  • Be part of a company committed to innovation and quality with growth mindset
  • Opportunity to learn and develop your skills in a supportive setting
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