Working Student (m/f/d) Customer Support for Hapag-Lloyd LIVE

Hapag-Lloyd AG

  • Hamburg
  • Veröffentlicht am: 14. November 2025
Jobbeschreibung
With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world's leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.

  • Provide crucial support to the Reefer Product Excellence in Hamburg, assisting in various tasks to ensure smooth business handling of our clients businesses
  • Support customers of Hapag-Lloyd LIVE
  • Collaborate closely with team members
  • Gather and analyze data to provide valuable insights and support decision making
  • Serve as dedicated point of contact for selected customers, maintaining strong relationships by providing assistance as needed
  • Contribute actively to brainstorming sessions aimed at developing innovative solutions to meet customer requirements and enhance our reefer strategy
  • Assist in conducting small studies or analyses to support digital product development within our global strategy

  • Currently pursuing a bachelor's degree or higher qualification in logistics or a related field
  • Motivated, customer-focused, and a reliable team player
  • Analytical skills, with an organized and efficient working style, specifically proficient in MS PowerPoint and Excel
  • Excellent communication skills and willingness to collaborate with diverse teams
  • Fluency in written and spoken English; proficiency in Spanish is a plus
  • Willingness to learn and adapt to new tools and technologies

  • Be a part of our Student community: meet other students and exchange ideas during our Student Lunch & Coffee Breaks
  • If flexibility is important to you: choose the working hours that best fit your college schedule
  • Work with us directly in the heart of Hamburg at the Binnenalster or mobile at home
  • Of course, we also take care of your physical well-being: in our company restaurant we offer yummy dishes for small and large appetites
  • Take part in our company sports activities such as table tennis, dragon boat racing and yoga. And if you're in the mood for music, why not join our band?
  • Attractive training programs and excellent career opportunities complete your experience
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