Jobbeschreibung
Let's #CreateMomentsThatMatter together! ProSiebenSat.1 is the home of popular entertainment as well as infotainment and a leading entertainment player player in the German-speaking region. Our Entertainment portfolio is complemented by digital consumer brands in the Commerce & Ventures and Dating & Video segments. Behind ProSiebenSat.1 there are over 6,000 employees, who inspire our audience and customers with great passion day by day. Success stories start here. Yours too? Let's #CreateMomentsThatMatter together!This is your chance to gain experience with a platform that's central to our business operations. We're looking for a motivated and technically inclined individual to join our team as a ServiceNow Administrator. ServiceNow is strategically important for our company and used across various departments to improve efficiency and streamline processes. In this role, you will be the go-to person for ensuring our ServiceNow platform runs smoothly and efficiently. You'll configure core features, provide user support, and help maintain the system's health within a supportive environment. No prior ServiceNow experience is required - we will provide training for the right candidate who demonstrates a strong aptitude and eagerness to learn. Become a creative driver and develop your own optimization proposals!
This position is a parental leave replacement and is limited to 2 years.
In this position, you work within our hybrid model "Highly Remote".
What you can expect in this role
- You provide daily troubleshooting and support to users, ensuring a seamless experience
- You participate in routine platform maintenance and upgrade processes, keeping our systems up-to-date
- Besides that, you manage multiple support requests, ensuring timely resolution while maintaining accurate system documentation
- You contribute to maintaining clear documentation for system configurations and processes, ensuring knowledge is readily available
- Furthermore, you contribute to the team's efforts to deliver valuable services and platform features, continuously improving our ServiceNow implementation
- You have a basic understanding of ITIL principles and incident management processes
- Besides that, you have good problem-solving and analytical troubleshooting skills
- You have strong verbal and written communication skills in English - German is a plus
- Furthermore, you have a collaborative mindset with a proven ability to work effectively in a team
- Additionally, you are eager to learn new technologies and processes quickly
- Take advantage of our wide range of training and development opportunities at the ProSiebenSat.1 Academy
- We advance your AI skills through internal training and our vibrant AI community. For us AI is not a future topic, but already shapes our daily work as an integral part of the value chain - from content creation to distribution
- Benefit from a great flexibility and the possibility of mobile working thanks to our hybrid working model "NWOW" (New Ways of Working) as well as 30 days of vacation per year
- Make use of our international mobile working agreement from 25 EU countries and Switzerland - for up to 30 days within twelve months
- Benefit from a highly discounted, Germany-wide membership at Urban Sports Club, a free Joyn Plus+ subscription as well as numerous other special discounts of our partners
- Receive support in all situations of life, e.g. with our campus-owned daycare center, a childcare allowance or the BUK Family Service with free advice, for example on the topic of care. With our regular "Mental Health Days", we also send a clear signal for more awareness on the topic of mental health in everyday work life
- Use our wide range of campus services at our headquarter including a canteen with fair prices, different coffee bars or our massage service
- Enjoy an open corporate culture without a dress code
- Join our P7S1 employee networks and get engaged in a topic you are passionate about, e.g. PROUD, Greenteam, fempowerment, language buddies