Jobbeschreibung
Working at BAADER is about many things – it's about our 100-year-old heritage, a pioneering and family spirit and pathing to the future.
People's needs, ideas, and capabilities are essential at BAADER. Our employees, our customers and their customers form the path toward our success. The interaction between diverse groups of people is an asset and a source of inspiration. We promote the professional development of everyone at BAADER. A key component to our success is the knowledge and experience shared across generations and countries.
At BAADER, we offer working opportunities ranging from designing and producing specialty machinery and solutions for world-leading food processing of fish and poultry to Sales, Projects, Installations, Supporting Office functions, Service and After Sales.
Our Digital Unit focusing on the entire food chain offers jobs with an innovative and impacting use case.
Business Application Expert* Sales/Service
You will contribute to our S/4HANA transformation program across the global organization supporting sales and service business together with the global process owner.
- You will identify and document as-is and further design to-be business processes and their application-side execution on a global level. Ensuring that to-be processes match in line with S/4HANA and the CRM standards as much as possible, especially in regards of data and transactions to be used.
- To build up future system architecture for Sales and Service Key process areas with S/4HANA, the CRM platform and all surrounding applications as a basis for global standard and subject to implementation at all BAADER entities is your key responsibility.
- As a CRM subject matter expert* you play a pivotal role in managing end user expectations and provide support for key users and the global process owner in all relevant matters.
- Furthermore, participation in projects and contributing to its successful completion is essential, such as Sales/Service Order processing, Field Service Management etc.
- You will be responsible for a consistent application and architecture implementation in the business unit and local IT organization globally.
- You have a bachelor's degree in Business, IT, Science, Engineering, Technology, Mathematics, or a related field.
- You have know-how of respective business processes and usage of applications/software/data objects in one or several major Sales and/or Service processes such as Order Management, Contract Management, Field Service Management, Sales Pipeline Management and Dasboards etc.
- In addition, you have relevant experience in IT/SAP and/or CRM projects, and you know the structure of SAP ERP systems and/or CRM platforms and how they work together.
- You also have profound knowledge of the business processes in the respective specialist area as well as basic knowledge in the neighboring specialist areas. You like to make decisions and model processes.
- You are motivated to contribute to our business processes and ready to motivate others. You are interested in business-related topics and open to compromise.
- Good communication skills at all levels are also essential.
- A process- and results-oriented, analytical way of working is part of your competencies.
- You have very good English language skills.
- Internationality
- Permanent employment contract
- An interesting and varied job
- An attractive income
- 30 vacation days/year
- Flexible working hours
- Company health promotion
- Global Assistance Program for health and safety risks during business trips abroad
- Further qualification and education offers