Jobbeschreibung
Sysmex provides global healthcare support with diverse medical diagnostics products and solutions. With more than 50 years' experience in in-vitro diagnostics, we improve the patients' healthcare journey.
Sysmex Europe SE, near Hamburg, Germany, is a regional headquarter for Europe, Africa and the Middle East and serves affiliates, distributors, and customers with over 2,500 employees in the EMEA region, living our mission “Together for a better healthcare journey ” every day.
Are you looking for more than just a job, for something truly meaningful and rewarding? Then Sysmex Europe SE is the place for you. As the regional headquarters for the EMEA (Europe, Middle East and Africa) region, our company is dedicated to providing essential products that help people worldwide on their healthcare journey.
If this opportunity appeals to you, come and join us in the position of IT Demand Manager (f/m/x).
Please note: We are open to filling this position either on a permanent basis or as an interim assignment, depending on the candidate's availability and preferences.
In this multifaceted role, you will serve as a crucial link between business units and IT, ensuring that technological solutions align with organizational goals and deliver value. You will be responsible for understanding, capturing, and translating business requirements into actionable IT initiatives, managing demand, and fostering strong partnerships across departments. Your expertise will drive project success, optimize processes, and shape the company's digital journey. In Detail you will take responsibility for:
- Serving as the primary point of contact between business stakeholders and the IT department, fostering strong, trust-based relationships
- Identifying, gathering, and analyzing business requirements to ensure IT solutions are aligned with organizational needs and strategic goals
- Managing the IT demand pipeline by capturing new initiatives, prioritizing them, and aligning requests with available resources and skills
- Facilitating workshops, meetings, and interviews to gather comprehensive requirements and clarify business expectations
- Translating business requirements into clear, actionable technical specifications in close collaboration with solution architects, developers, and project managers
- Tracking the progress of ongoing IT projects and regularly communicating updates, risks, and issues to relevant stakeholders
- Ensuring that solutions are delivered on time, within budget, and in line with defined quality standards
- Supporting change management activities such as training, communication, and promoting user adoption
- Driving continuous improvement of demand management, requirements engineering, and relationship management practices
- Staying informed about business processes, industry trends, emerging technologies, and best practices in both business and IT domains
You are a great match for this role if you bring a strong understanding of the interface between business and IT, enjoy turning complex requirements into impactful solutions, and combine strategic thinking with hands-on execution. Ideally, you bring the following qualifications and strengths:
- A Bachelor's or Master's degree in Information Technology, Business Administration, Computer Science, or a related field
- Extensive and proven experience in a comparable role, such as Project Manager, Solution Architect, IT Demand Manager, Requirements Engineer, or Business Relationship Manager – experience in other relevant areas is also valued
- Strong knowledge of IT systems, business processes, and digital transformation concepts
- Excellent communication, negotiation, and interpersonal skills, combined with a collaborative and business-oriented mindset
- Proficiency in gathering and structuring requirements, including the use of process modeling and documentation standards
- Experience with project management methodologies (e.g., Agile, Scrum, Waterfall)
- Ability to manage multiple priorities, remain calm under pressure, and adapt to changing needs and expectations
- Analytical and structured approach to problem-solving, with great attention to detail
- Fluency in English; additional languages are a plus
We are an aspiring corporate group where respect and trust form the basis for cooperation and communication within Sysmex.
- Culture & cooperation
An appreciative work environment, open corporate culture, flat hierarchies and an inclusive and caring atmosphere. Working in an innovative and international environmentwith a broad learning and development landscape in our EMEA Campus, after-work events for internal networking - Work-life balance
Flexible working through flextime and a hybrid working model (60% mobile working, 40% on-site), 30 days annual leave - Additional benefits
Christmas and holiday bonuses, childcare allowance, capital-forming benefits, subsidy for company pension scheme, corporate benefits, relocation assistance, subsidised lunch in our canteen - Health & wellbeing
In-house gym, various sports courses, massages, company medical and psychological care, workplace glasses, general health management - Mobility
Subsidy for the public transport “Deutschlandticket”, free parking, bike leasing via JobRad - Social Responsibility
Various opportunities to get involved in different sustainability and charity initiatives, climate friendly and respectful use of resources
Did we spark your interest? Then we look forward to receiving your application with salary requirements and the earliest possible starting date.
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