Jobbeschreibung
Victrex is an innovative world leader in high-performance PEEK (Poly Ether Ether Ketone) and PAEK (Poly Aryl Ether Ketone) polymer solutions focusing on the strategic markets of automotive, aerospace, energy and industrial, electronics and medical. Every day, millions of people use products and applications containing our materials – from smartphones, aeroplanes and cars to energy operations and medical devices.
With over 40 years‘ experience, we are developing world leading solutions with PEEK and PAEK-based polymers and selected semi-finished and finished parts which enable environmental and societal benefit for our customers and our markets and drive value for our shareholders.
Sustainability is core to our strategy. We are committed to reducing our environmental footprint while supporting society through our sustainable products and making a positive impact on our local communities. We are proud to be recognised as a ‘Disability Confident' employer and to be voted as one of the best places to work by ‘The Sunday Times' in 2024!
About the Role:
The position requires Polymer, Processing and Application expertise to deliver differentiated technical service and application development support to new and existing customers, within the European region. You will work directly with customers, and collaboratively across Technical, R&D and Commercial teams and own technical deliverables in supporting customers through their design, development and manufacturing lifecycle with Victrex products.
- Consulting - Provide in depth technical product, process, application and engineering know-how in Victrex markets, being a credible technical advisor to customers within the region and, where required, supporting colleagues across multiple global regions.
- Technical Support - Responding and delivering technical support and services to customers when they deal with product performance issues or processing challenges. Regional contact between customer and Victrex Quality Team for resolution of customer concerns.
- Business Development - In collaboration with Sales, support business development plans through proactive technical engineering proposals, owning key technical milestones for commercial targets, and developing a technical support network aligned to the commercial plans.
- Customer Relationship: Build and maintain technical relationships with key decision makers, identify new opportunities, and enhance customer experience.
- New Product Development (NPD): Lead customer input for NPD projects and support product evaluation and validation stages.
- Demonstrable expertise in polymers and their properties, preferably experience in the field of high-performance polymers and/or engineering thermoplastics and their processing.
- Demonstrable hands-on polymer processing experience and knowledge, desirable in injection moulding processing technology.
- Good communication skills, with an ability to speak both technical and commercial language in both German and English.
- Demonstrable ability to work independently on specific tasks, as well as collaborate closely with other technical and non-technical staff to resolve technical tasks quickly, thoroughly and improve customer experience.
- Strong ability to influence using technical facts and data based analytical approaches.
Qualifications:
- Master's degree or equivalent in engineering, polymer science or materials science discipline.
Key Role Metrics:
- Commercial Projects: 3-5 growth target projects annually, some involving complex or high support levels.
- Customers: 2-5 Partner/Key customer accounts and >50 customers supported annually
Are you a Technical Specialist in high-performance polymers, passionate about supporting customers, solving technical problems, delivering innovative solutions to ensure a great customer experience?
Victrex is seeking an experienced, skilled, self-driven and proactive thinking Technical Engineer, with strong and demonstrable orientation toward technical and applications expertise in polymers and their processing, relevant to Victrex's business and markets. This role is ideal for a German & English speaking technically adept engineer with hands-on industrial experience and a passion for delivering a positive customer experience. The ideal candidate will possess core polymer and process technical strengths. Added competencies in future-focused markets and digital technologies are highly desirable.
We are looking for individuals who are comfortable working in an environment that values digital and AI-driven solutions, who see technology as an enabler rather than a challenge. At Victrex, we foster a culture of continuous learning, agility, and adaptability, where employees are encouraged to embrace new ways of working, leverage data-driven insights, and drive meaningful change.
As we continue to evolve, we need people who are not just contributors but change accelerators … individuals who champion innovation, and drive transformation with a growth mindset. Whether through digitalisation, process improvement, or human-centred leadership, our employees play a crucial role in shaping the future of our business.
- A trusted and valued technical bridge between the customer and Victrex.
- Cross-functional exposure to technical, R&D, marketing and commercial disciplines.
- Work alongside industry-leading professionals in a collaborative environment.
- The role is based in Germany and can either be hybrid or fully remote. Applications from Austria are also welcome.
At Victrex, we have a clear purpose: to deliver transformational and sustainable solutions that address global material challenges.
Our core values of passion, innovation, and performance are at the heart of everything we do. We are a company that thrives on human-centred leadership, valuing curiosity, adaptability, and collaboration in a fast-paced, digitally enabled world. We believe in empowering individuals, rather than seeing barriers to progress.
Our leadership approach is built on empowerment, inclusion, and collaboration. We value people who lead with empathy and authenticity, fostering a workplace where diverse perspectives and ideas can thrive. We work hard to ensure that our teams are engaged, motivated, and equipped to navigate an ever-changing landscape.
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