Jobbeschreibung
RESPONSIBILITIES
JOIN THE TEAM
BASF Nutrition & Health offers a wide range of products and services for human and animal nutrition, the pharmaceuticals industry and the flavors and fragrance industry. With our innovative solutions and modern technologies, we support our customers to improve the profitability of their businesses and to offer products that contribute to sustainable development.
RESPONSIBILITIES
The EN Supply Chain Team is driven by our vision: "We deliver. Passion for excellence in services". Ensuring the global supply of EN products to our customers and supporting EN's growth ambitions is our main focus.
- In your position as Officer Customer Service, you are the main contact partner for satisfying customer demands and managing day to day operations.
- You are responsible for order entry, first availability check and order validation using hands-free order processes as well as monitoring the open order status until delivery and managing the process of returning orders.
- Furthermore, you provide relevant information for delivery and transportation according to BASF guidelines and Business Rules Management system.
- You ensure consequent communication to the customer and diligent closing of the non-conformance case using the SAP QM system.
- In addition, you ensure customer master data is up to date and contribute to data quality by regular reviewing relevant information for order management.
QUALIFICATIONS
- completed commercial training, degree or comparable qualification in marketing and sales
- relevant work experience in the field of marketing
- familiar with standard IT applications as well as experience with E-Commerce and SAP
- distinctive communication skills, ability to work in a team as well as a strong customer-orientation
- profound knowledge of Spanish and good knowledge of English
BENEFITS
- Attractive salary in accordance with the collective agreement for the chemical industry plus collectively agreed allowances and shift bonuses, annual performance according to collective agreements and holiday pay
- Tariff future amount
- Company-financed supplementary long-term care insurance
- Fitness and health studio, medical center with numerous offers for your health
- Inspiring networks for the development and implementation of own ideas (e.g. Women in Business)
- Deutschlandticket as a discounted job ticket, availability of e-charging stations for private vehicles
ABOUT US
Do you have any questions about the application process or the position? Please reach out to: Svenja Sollmann (Talent Acquisition), [email protected], Tel.:+49 30 2005-59355
First information about our application process can be found here: http://on.basf.com/applicationprocess.
BASF SE, located in Ludwigshafen am Rhein, is the corporate headquarters of the BASF Group and part of the Rhine-Neckar Metropolitan Region. BASF stands for competence in chemistry since 1865 and is represented today in the world's major consumer markets, with a wide range of products. As the largest employer in the region, BASF SE offers multiple career opportunities for students, university graduates and professionals providing also training in over 30 professions. Leisure, sports, culture and a good infrastructure characterize the Rhine-Neckar Metropolitan Region, in which BASF is also involved with numerous activities. Learn more about BASF SE at on.basf.com/BASFSE_LU.
At BASF, the chemistry is right.
Because we are counting on innovative solutions, on sustainable actions, and on connected thinking. And on you. Become a part of our formula for success and develop the future with us - in a global team that embraces diversity and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.