Jobbeschreibung
Aioi Nissay Dowa Insurance Company of Europe SE is a company headquartered in Luxembourg and active on the German market as an insurance company in the private and commercial customer sector. The company is part of one of the largest insurance groups in the world, MS&AD Group Holdings, Inc., an insurance partner of the Toyota organization and a major shareholder of Box Innovation Group Limited, one of Europe's leading telematics providers.
As the insurance partner of Toyota, one of the largest automobile manufacturers in the world, we develop and distribute outstanding insurance and financial services products for brands such as Toyota and Lexus, as well as specialised products for our car dealership organisation.
Our German branch is based in Ismaning near Munich and is also home to the majority of our European IT organisation, which provides IT services throughout Europe for our approx. 1,250 internal colleagues in more than 10 European countries.
Together with you, we want to continue to successfully expand our IT team and are looking for you as an:
- Lead, configure and customize the Atlassian tools (including Jira/Confluence/Jira Service Management/ Opsgenie/ Bitbucket and related add-ons).
- Design and maintain complex workflows, automations, screen schemes, permission schemes, and notification schemes.
- Configure and implement customer's requirement with keeping the Atlassian environment to the best practice standards, including security groups, permissions, schema configurations, etc.
- Resolve any operational issue or application performance and related problem on the Atlassian stack.
- Build and maintain documentation, guidelines, and standards methodologies for the Atlassian tools and related processes.
- Configure API integrations and plugins
- 3+ years of experience as an administrator of the Atlassian applications: Jira, Confluence, Jira Service Management and Opsgenie.
- Strong experience in Jira, Confluence, Jira Service Management and Opsgenie customization (Issue types, workflows, screens, fields, permissions, user/group access controls, notifications, scheme settings, post functions/validators/conditions with workflow transitions- custom configurations with add-ons/plug-in's, customizations with JIRA code).
- Strong experience in performing installations, migrations, app integrations and building APIs.
- Proficient JQL knowledge.
- Solid understanding of ITSM (e.g. Asset Mgmt, Service Catalog, SLA, etc.) processes as well as Project Management methodologies.
- Experience working and communicating preferably in English with cross functional teams, both technical and non-technical stakeholders (Knowledge of German language is an advantage)
- 31 days' annual leave plus 3 days' additional company holidays
- Flexible working hours and working from home policy.
- Attractive employee conditions for our car insurance
- Employer's contributions (pension fund and capital-forming benefits, supplementary health insurance, occupational disability insurance)
- Job tickets, parking spaces, travel allowance
- Subsidised meal vouchers
- Free hot and cold beverages and a weekly fruit basket
- Health management and pme Family service