Jobbeschreibung
As a Customer Support Manager (m/f/d), you are an essential interface between us and our customers, whose complete satisfaction is the strongest engine of our growth. You can expect diverse and challenging tasks in a team where you will be in close contact with your colleagues and have the opportunity to work with inspiring, ambitious and at the same time friendly colleagues.
- Independently processing all customer inquiries via our various sales channels and communication channels (email, telephone, messenger apps)
- Processing incoming orders and the necessary coordination between our departments, e.g. with the warehouse or accounting department
- Proactively improving our customer service by identifying weak points and suggesting improvements to eliminate them
- You have completed an apprenticeship in a related field, e.g. as a dialog marketing specialist, office administrator or a comparable qualification
- Ideally, you have already gained some work experience
- You can handle the common MS Office programs (Word, Excel, PowerPoint)
- You are extremely willing to learn and quickly familiarize yourself with the necessary IT applications
- You have already tried our products and are willing to learn more about them
- You are business fluent in written and spoken English and Dutch, German is a plus
Being part of our team means working in a high-performance company with a shared passion for our products and our collective mission. You can expect a diverse culture, strong team cohesion, continuous opportunities for professional growth and taking ownership, as well as an exciting daily blend of lifestyle and job. TQG offers positions in Hamburg, Elmshorn, Nützen, and in Amsterdam and London, both in hybrid and remote setups.
View More