Job Description
Das Hard Rock Cafe Cologne liegt im Herzen des historischen Köln und bietet Einheimischen und Reisenden ein einzigartiges Erlebnis, das Sie nicht so schnell vergessen werden. Unser Cafe befindet sich in einer belebten Gegend, nur sechs Minuten vom berühmten Kölner Dom und sechzehn Minuten vom Flughafen entfernt. Von unserer umfangreichen Speisekarte bis hin zu den exklusiven Merchandising-Artikeln in unserem Rock Shop® hat das Hard Rock Cafe Cologne für jeden etwas zu bieten.
Anstellungsart: Vollzeit
-
Making drinks to spec recipe
-
Demonstrating responsible alcohol service
-
Serving food
-
Handling cash & other forms of payment
-
Making proficient sales transactions- using a point- of- sale system
-
Properly checking I.D.s- for guests who appear to be under 30 years old
-
Maintaining proper cash drawer balances
-
Directing guests to areas/restrooms
-
Demonstrating impeccable product knowledge
-
Suggestive selling - using proven techniques
-
Maintaining a clean and organized bar area
-
Maintaining proper product pars – through bar pulls & inventories
-
Stocking liquor, beer, wine and glassware throughout the shift
-
Properly labeling, dating, covering and refrigerating prepped items for the bar
-
Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware
-
Performing opening, closing & side duties - setting up/ breaking down the bar, cleaning glass/countertops, sweeping the floor etc.
-
Answering questions- accurately and politely
-
Creating memorable experiences
-
Entertaining guests to create "Raving fans"
-
Must be at least 19 years old
-
Performing duties which require bending & reaching
-
Lifting & transporting up to 50-pound containers from dry storage & beer coolers
-
Standing, for up to 8+ hours
-
Maintaining a well-groomed appearance (“having a plan”)
-
Following all uniform guidelines
-
Practicing all safety & sanitation standards
-
Recycling products, where possible
-
Remaining calm in a hectic, fast-paced atmosphere
-
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
-
Displaying a positive and outwardly friendly attitude toward guests
-
Maintaining HRC's 7 core Values and Mission Statement