Job Description
You have a passion for technology and want to make the world a greener place?
Then become a playmaker and join our team as User Experience Manager (f/m/d) at E.ON Digital Technology.
We play a key role in shaping the energy transition by leading E.ON's digital transformation across Europe. We explore new paths by developing ideas, breaking new ground, making visions reality, and bringing new technologies to life. We deliver sustainable technology solutions because…
… it's on us to make new energy work!
- Take care of over 80.000 internal users and improve their experience with our IT products and services
- Collaborate with product and service owners to monitor and push the progress of their UX actions
- Report the status of activities that improve the user experience to national and international stakeholders, including senior management
- Analyze technical, incident and feedback data from different tools (Service Now, Nexthink, Qualtrics) and carve out main polluters as well as other significant findings
- Translate numbers, data and facts into content-related improvement potential and derive meaningful actions with the collaboration of service and product owners
- International stakeholder management with the clear target to improve the user centricity
- Many years of professional working experience in relevant positions
- Completed studies in business administration or a comparable qualification
- Exceptional analytical skills and a high affinity for numbers
- Strong project management skills
- Fluent in German and English
- High willingness to travel regularly in Europe
- Enjoy hybrid work: We combine office collaboration with focused work from home. It's also possible to go on workation for up to 20 days per year withinEurope.
- Advance your development: We grow and we want you to grow with us. Learning on the job, exchanging with others, or taking part in an individualtraining – our learning culture enables you to bring your personal and professional development to the next level.
- Recharge your battery: You have 30 days of paid vacation per year plus Christmas and New Year's Eve off. Your battery still needs charging? You canexchange parts of your salary for more paid vacation or you can take a sabbatical.
- Stay active & healthy: Benefit from a company-sponsored health membership.
- Elevate your mobility: From car and bike leasing offers to a subsidised Deutschland-Ticket – your way is our way.
- Think ahead: With our company pension scheme and a great insurance package we take care of your future.
- This is by far not all… We are looking forward to speaking with you about further benefits during the hiring process.