Job Description
With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world's leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.We're looking for a Learning Experience Designer (m/f/d) to drive the development of engaging, high-impact learning solutions across both Web-Based Training (WBT) and Instructor-Led Training (ILT) formats. In the early stages, you'll support the ramp-up of our global functional academies by developing foundational digital training content. As we grow, your focus will shift toward designing and scaling ILT programs—covering both technical and soft skills for diverse, international audiences. Long-term, you will help to shape how training is delivered at scale—contributing to the development of a trainer enablement strategy and supporting delivery excellence across geographies.
- Design and develop WBT concepts and scripts for excellent and engaging instructional design.
- Support our Academy in our communication strategy with storytelling.
- Co-Lead the creation of ILT programs (virtual and in-person), including facilitator guides, learner materials, and exercises across technical and behavioral topics, and train-the-trainer concepts (where needed) alongside functions
- Collaborate with SMEs, stakeholders, vendors, and the Content Design Team in Chennai, India to create training that is relevant, scalable, and impact-driven.
- Ensure global accessibility by crafting content that is clear, inclusive, and culturally aware.
- Contribute to a long-term vision for scalable training and trainer enablement, and learning operations (e.g. Train-the-Trainer models, learning communities).
- 5+ years of experience in instructional design or learning experience design in a global environment.
- Proven ability to design both WBT and ILT solutions, with strong instructional structure and learner engagement.
- Extensive experience delivering or supporting ILT sessions—virtually or in-person for all seniority levels.
- A background in trainer enablement for soft-skill trainings, learning operations, or supporting distributed trainer teams and external vendors.
- Strong writing and storytelling skills for learning content, including scripting and visual thinking.
- Effective cross-cultural communication and stakeholder management across time zones.
We offer:
- The opportunity to introduce solutions that you are individually convinced of, and to constantly take on fresh challenges with a distinguished level of responsibility
- Excellent career development opportunities, supported by a spacious range of training and development courses
- Competitive remuneration (13 salaries + vacation pay) and various additional benefits, as well as a permanent employment contract with a financially healthy company
- A minimum of 28 days of vacation, flextime, capital-forming benefits, company pension plan
- Company restaurant with everyday fluctuating, great-quality dishes to choose from as well as coffee bar
- Centrally located between the main train station and Jungfernstieg as well as subsidized public transportation
- Blended work model: 3 days a week at our headquarters in the heart of Hamburg and 2 days a week of mobile work
- Health and company sports programs (e.g. yoga, sailing, company doctor, etc.) as well as bicycle leasing
- Please use our online tool for applying with us.
- We ask staffing consultants and recruiting firms to refrain from sending us unsolicited profiles and CVs of potential candidates for this or other positions advertised on our website.