Job Description
We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs.
TK Elevator (TKE) is a global leader in vertical transportation and urban mobility. We provide engineering that keeps the world moving, from design to installation and maintenance on any brand of elevators, escalators, walkways, lifts, passenger boarding bridges, stairlifts, platform lifts and home elevators – any place and any time. With our digital solutions like AGILE and the IoT platform, MAX, there are no longer any limits to urban mobility. TK Elevator became independent following its separation from the thyssenkrupp group in 2020. The company achieved sales of €9.3 billion in fiscal year 2023/2024. With around 50,000 employees, 25,000 service technicians and over 1,000 support centers globally, we are moved by what moves people. TKE – Move Beyond.
As a Technical Product Owner (d/f/m) for the Digital Service Cockpit (DSC), you'll bring a hands-on, pragmatic get-things-done attitude to taking ownership of critical development work streams that bridge the physical and digital worlds. The DSC provides service colleagues and technicians with access to vast amounts of IoT data, enabling them to remotely analyze the health of our elevator systems, identify critical issues before they become problems, and even initiate remote solutions—transforming reactive maintenance into proactive service excellence. You'll roll up your sleeves to lead end-to-end feature development—from refinement and planning through development, testing, and delivery—coordinating cloud services, IoT data platforms, and user-facing applications. Working cross-functionally, you'll break down complex features into actionable work packages, manage dependencies across global teams, and ensure timely, high-quality delivery of solutions that make our customers and service teams successful.
Your tasks:
- Technical Product Ownership & Feature Leadership: Take full ownership of major technical features within the Digital Emergency System, from concept to delivery. Define and refine feature scope, ensuring alignment between business requirements, technical feasibility, and safety standards. Act as the single point of accountability for your work stream's success.
- Feature Planning & Decomposition: Translate high-level product vision into detailed work packages, user stories, and technical deliverables. Break down complex, multi-layered features spanning embedded systems, cloud services, and front-end applications into manageable, executable tasks. Identify dependencies, risks, and integration points across distributed teams and technology stacks.
- Cross-Functional Development Coordination: Serve as the central coordination point for development activities, working closely with embedded systems engineers, cloud architects, front-end developers, QA teams, and external suppliers (including partners in China and other regions). Facilitate alignment, remove blockers, and drive progress across all stakeholders.
- End-to-End Testing & Quality Assurance: Coordinate and actively participate in comprehensive testing activities spanning embedded hardware, cloud services, and user interfaces. Ensure features meet functional requirements, design specifications, performance expectations, and safety standards before release.
- Technical Problem-Solving & Support: Support development teams by proactively identifying potential issues, providing constructive feedback, and helping resolve technical challenges. Bridge communication between field business experts, DevOps teams, component owners, developers, and testers.
- Agile Development Leadership: Lead Agile ceremonies and coordinate development activities using Azure DevOps. Manage sprint planning, backlog refinement, and release coordination while maintaining flexibility to adapt to changing priorities and emerging technical constraints.
- Supplier & Partner Management: Collaborate effectively with external suppliers and technology partners, particularly in managing embedded system components and coordinating development activities across different time zones and cultural contexts.
- Technical Product Leadership Experience: 5+ years of experience in product ownership, feature ownership, technical project management, or similar roles leading complex digital product development. Proven track record delivering large, complex, and highly scalable systems across multiple technology domains.
- Multi-Domain Technical Expertise: Strong understanding across the full technology stack required for Digital Emergency Systems:
- Embedded Systems: Experience with embedded software, hardware integration, and IoT device management
- Cloud Architecture: Hands-on knowledge of cloud platforms (particularly Azure), microservices, and API design
- Front-End Applications: Understanding of web and mobile application development and user experience considerations
- System Integration: Experience coordinating development across embedded, cloud, and application layers
- Agile & Development Tools Mastery: Deep understanding of Agile methodologies with hands-on experience coordinating development activities using Azure DevOps. Comfortable managing complex backlogs, sprint planning, and release coordination across distributed teams.
- Cross-Cultural Collaboration & Supplier Management: Proven experience working with international suppliers and development partners, particularly in Asia. Ability to manage technical relationships, coordinate delivery across time zones, and navigate cultural differences effectively.
- Technical Communication Excellence: Exceptional ability to communicate effectively with diverse audiences including field business stakeholders, field experts, technical architects, developers, QA engineers, and product owners. Can translate between business needs and technical requirements seamlessly.
- Software Development Competencies: Strong technical background with understanding of software development principles, architecture patterns, and quality practices. Coding skills are highly preferred and will be a significant advantage in coordinating technical teams and making informed decisions.
- Safety-Critical Systems Experience: Experience with safety-critical, highly reliable systems where quality and robustness are paramount. Understanding of compliance requirements, testing rigor, and documentation standards for mission-critical applications is a plus.
Personal Attributes
- Results-oriented: Takes ownership of outcomes and drives for measurable impact
- Customer-centric: Passionate about creating solutions that genuinely improve user experiences
- Collaborative: Thrives in cross-functional environments and builds strong partnerships
- Adaptable: Comfortable with ambiguity and changing priorities in fast-paced environments
- Strategic thinker: Balances long-term vision with short-term execution needs
- Communication excellence: Clear, persuasive communicator across all organizational levels
- Health and Safety –Highest standards and a wide range of health promotion and healthcare activities
- Flexibility –We support, for example, through flexible yet regulated working hours and remote working options
- Compensation & pension – Fair working conditions, competitive compensation, following “Collective Agreements” and support with pension schemes
- Collaboration & diversity –Collegiality is of huge importance – we treat everyone with respect and appreciation
- Development –Individual support to help you get started in your new job as well as training and education programs to help you develop professionally and personally
- Creative leeway –We offer an environment in which you can try out new solutions in a no-blame-culture
- Sustainability –We act with responsibility and environmental awareness
- Work environment –We have modern workplaces and IT equipment, subsidized lunchtime meals in the canteen, free parking and discounted public transport tickets
We value diversity
At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.
Do you have a disability and would like to work with us? Then we look forward to your application!
As a signatory of the Charter of Diversity, TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. Although we are not completely barrier-free yet, we are working every day to improve ourselves. View More