Service Engineer Belgium (m/f/d)

Job Description
For a global leader in advanced technology solutions we are currently looking for a "Service Engineer (m/f/d)" to be based in Belgium. This company known for its precision technology combines deep scientific expertise with agile engineering to empower breakthroughs and foster sustainable innovation for a better tomorrow. Besides its core focus on lab solutions the expertise extends across diverse high-tech sectors.

Service Engineer Belgium (m/f/d)
Leuven
Key Accountabilities
  • Carry out site surveys, installations of new equipment, preventive maintenance, relocations and modifications according to customer requirements
  • Conduct operator training and instruct customers in using and maintaining products
  • Respond to customer questions, troubleshoot, investigate and resolve technical problems by phone and on-site
  • Support the Sales Business Area with exhibitions and finding sales opportunities for new systems
  • Report difficulties and problems to the technical support staff and find intermediate workable solutions
  • Respond to technical questions regarding the organisation's services
  • Establish and maintain on-going positive relationships with customers
  • Research, evaluate and recommend equipment upgrades
  • Monitor and resolve recurring problems
  • Always act, communicate and behave in compliance with laws and regulations and in accordance with the Group Code of Conduct
  • Follow all Health & Safety and Environmental requirements as defined in work instructions; follow required emergency prevention and operational controls
Benefits & Conditions
  • Permanent employment contract
  • 38 hours per week (Monday-Friday)
  • Overtime compensation (+25 % bonus) and/or time off in lieu through flex days (additional holiday - up to 12 days per year)
  • 30 days annual leave
  • 13th salary
  • Vacation bonus + annual government indexation
  • ECO check: € 250 per year
  • Homeoffice allowance € 30 per month
  • Flat rate meal allowance € 160 per month
  • Company car

Your Profile
  • Technical Apprenticeship (Industrial mechanic, Mechatronics engineer, Electrical engineer)
  • min. 3 years of working experience in Service and Maintenance
  • Technical knowledge of Electron Microscopes
  • Experience with customer support
  • Willingness and ability for extensive travel incl. overnight stays
  • English and local language
  • MS Office, System Software
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