Job Description
Have you worked out the logistics of your career yet? You will at Rhenus!
The Rhenus Group is a leading logistics service provider with global operations and an annual turnover of EUR 8.6 billion. Rhenus has 41,000 employees across 1,300 sites. The Rhenus Group provides solutions for a wide variety of different sectors to complete supply chain including multimodal transport operations, warehousing, customs clearance as well as innovative value-added services.
Join our team and thrive in a dynamic company culture rooted in the values of Entrepreneurship, where innovative thinking is celebrated, Integrity, where honesty and transparency drive our actions, Empowerment, where each team member is encouraged to take ownership and initiative, and Leadership, where we cultivate a collaborative environment that inspires growth and excellence. At our company, these core values aren't just words on paper - they guide our everyday decisions, foster a supportive community, and drive both individual and collective success.
1. Team Leadership & Development
- Manage and mentor a team of Business Development Executives (BDE), Business Development Managers (BDM), Key Account Executives (KAE), Key Account Managers (KAM), Inside Sales, and Sales Support.
- Support the team with product and sales expertise, joining sales calls and guiding customer approaches for increased success.
- Conduct regular training sessions to continuously develop the team's skills and knowledge.
2. Sales Strategy & Target Setting
- Drive revenue and gross profit growth to ensure sustainable business performance and contribute to overall cost efficiency
- Create and implement a comprehensive sales strategy, managing and distributing sales leads effectively.
- Set, measure, and manage sales targets for the team, ensuring consistent performance and growth.
- Focus on the acquisition of new potential customers and business opportunities.
3. Product & Market Development
- Develop strategic products and trade lanes, building a strong product portfolio for market growth.
- Prospect and gather information on potential new customers to build a qualified target account list.
- Lead customer presentations and proposals, ensuring they align with business goals.
4. Sales Lead & CRM Management
- Oversee the management of incoming and outgoing sales leads using CRM systems, ensuring proper follow-up and lead conversion.
- Assist the sales team with quotations and tenders, working closely with the procurement team.
5. Customer Retention & Collaboration
- Collaborate with the Key Account Management team to retain and grow the existing customer base.
- Ensure smooth collaboration between the sales team and the Customer Service department, monitoring the latter's performance and promoting continuous improvement.
6. Complaint Management & Continuous Improvement
- Manage customer complaints in collaboration with the Customer Service and Operations teams, promoting timely and effective resolution.
- Support ongoing improvements to processes and customer experiences.
- Proven sales leadership experience, preferably in logistics or related industries, with a track record of driving revenue growth.
- Fluent in English, with excellent communication skills to engage effectively with internal teams and external stakeholders.
- Strong strategic mindset, with expertise in product development, market expansion, and sales strategy execution.
- Exceptional negotiation and customer relationship management skills, ensuring long-term business partnerships.
- Ability to drive ambitious business growth while maintaining sustainable and scalable success.
Ignite your career with us! Seize the opportunity to contribute your unique talents to a team that champions innovation and fosters individual growth. Elevate your professional journey by applying today - your next adventure awaits!
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