Job Description
Valeo is an automotive supplier and partner to all car manufacturers worldwide. As a technology company, Valeo offers innovative products and systems that contribute to the reduction of CO2 emissions and the development of intuitive driving behaviour. In 2023, the Group generated sales of €22.044 billion and invested approximately 12% of its original equipment sales in research and development. As of 31 December 2023, Valeo had 175 plants, 66 research and development centres and 15 distribution platforms and employed 112,700 people in 29 countries worldwide.Would you like to shape the future of intelligent mobility together with us? Become part of our VALEO team and revolutionize the experience of autonomous and connected driving.
We are looking for YOU as Working Student Customer Service Contact (m/f/d) for our location in Friedrichsdorf.
- Recognize and manage all demands for products from customers by driving sales and operation plan and master production schedules
- Upon receiving of the customer schedules (via EDI, webEDI or paper), ensure that the customer requirements are integrated into the system
- Identify and highlight large order variations between the schedules that were forecasted by the customer
- Follow the complete supply chain (procurement, production, and shipping)
- Manage cooperation and logistics issues with logistics external platforms
- Make sure from the complete customer demand (date and quantity) that this demand will be met
- Ensure that the internal scheduling has been launched, taking into account the customers' priorities
- Alert sales in the event of a crisis (customer or internal) to define priorities with the customer and internally
- Enrolled in a degree program, ideally in Business Administration, Communications or a related field
- Fluent in German and business-proficient in English
- Strong communication skills – both written and verbal
- Advanced proficiency in Google Sheets (Excel)
- Knowledge of SAP is a plus
- Service-oriented mindset, attention to detail, and a proactive approach
At VALEO, we firmly believe that great technologies are born out of passion.
- Compensation package. Performance-related salary components and company pension scheme (allowance).
- Career development. Scope to develop your own ideas as well as professional and personal development opportunities worldwide.
- Benefits. Allowances for sports, health, pension scheme, canteen, JobRad, free employee parking spaces, regular employee events and social support for a family-friendly environment.
- Flexibility. Working models that harmonize your professional and private life.
- Work environment. Flat hierarchies and modern working methods provide you with an innovative working environment.
- The future. We work together on the mobility trends of tomorrow.