Job Description
Optische und optoelektronische Produkte sind unsere Leidenschaft. In der Photonik-Branche sind wir die Experten. Das wissen zahlreiche namhafte Forschungs- und Entwicklungseinrichtungen sowie Industriekunden zu schätzen und setzen unsere Produkte weltweit in ihren Laboren ein. Am Standort Bergkirchen entwickeln und fertigen wir Komponenten, Module sowie Geräte zur Erzeugung, Transport und Messung von Licht. Dabei gewährleistet unser technischer Vertrieb eine kompetente Beratung und Betreuung unserer Kunden. Das Lager an unserem Standort ist verantwortlich für den Versand aller Thorlabs Produkte innerhalb Europas. Unser Unternehmen wächst stetig weiter – wachse mit uns!
- Provide Helpdesk Support for IT requests/issues reported by Tickets/Emails/Walkins/Teams/Telephone and the ones escalated by 1st level support staff.
- Administration of Active Directory Domain, Servers and applications running on them.
- Keeping the Software and Server Infrastructure up to date by patching/updating/upgrading/replacing.
- Provide End-user Trainings and orientation on the IT Resources provide
- Create and maintain documentation in IT Knowledgebase.
- Actively contribute to optimize IT processes.
- Initiate IT Purchase requests and keeping the IT Inventory UpToDate.
- Occasional travel to Thorlabs locations and weekend work would be required.
- Create and maintain excellent relation with Technology Venders and Suppliers.
- Upskill to new technologies that the company can benefit from.
- Willingness to travel upto 25%.
- Flexible working hours (by individual arrangement), 30 days holiday, mobile working
- Offer of company pension scheme & health insurance
- Support for your individual development and career
- Wide range of health and sports activities (Urban Sports Club, company run, etc.)
- Leasing offers (job bike)
- Free charging station for e-bikes and e-cars
- Possibility of a time-out
- Annual employee events and social events