SAP S4 Service Consultant (f/m/x)

Job Description
Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.

As an SAP S4 Consultant for the Service to Customer (S2C) area in SAP S/4 HANA, you will be responsible for the global service processes. An exciting transformation project awaits you, involving the transition from the existing SAP ECC to SAP S/4 HANA. In this role, you will primarily contribute to the development and implementation of the global template and work in a service hub for the rollout.

Furthermore you will

  • actively contribute on our global transformation program from SAP ECC to SAP S4/HANA and support the standardization and simplification of our global process landscape

  • be the central IT contact person for our business groups in the S4 service area (Inhouse Repair, Returns Management, CRM Integration, …)

  • work closely with the business groups to collect, review, and prioritize business needs in the service area and coordinate the implementation with the relevant parties

  • be in close coordination and collaboration with our internal and external consultants in a dynamic project environment

  • work on the integration of our S4 service processes such as logistics, controlling, billing and CRM integration


  • Degree in business informatics, business administration or a similar subject area

  • Profound knowledge of services processes like service execution, inhouse repair or returns management

  • Experience in the implementation and customization of service processes in SAP

  • Strong ability to work in an international and cross-functional teams, paired with a consulting orientation and good communication skills

  • Knowledge in the related processes such as logistics execution, sales and distribution, controlling, procurement or CRM (SAP / Salesforce) are a plus

  • Fluency in English is mandatory

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