Job Description
Process Manager Sales (Order 2 Cash) (m/f/d)
Company: Vaillant GmbH | Location: Remscheid | Country: Germany
We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.
You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.
Become part of the Vaillant Group and help us shape the future of heating!
- As Process Manager, you will participate actively in the design, execution, evaluation, measurement and control of group sales processes under order-to-cash (O2C) perspective and across the overall value chain
- You will analyse and break down the current heterogeneous O2C situation across our national sales companies and establish a harmonized proposal to standardize tasks in a more efficient way to increase time-to-market, reduce costs and increase overall process efficiency and productivity
- In this role, you also act as a Process Owner, establishing program priorities and handling the change backlog, ensuring deployment activities are executed (including fit-gaps, training, and testing) according to agreed planning, budget, specifications and quality standards
- Your tasks include developing and maintaining business process documentation that will be used as references for preparing test cases and training documents
- You proactively guide and manage cross-functional teams in an international environment to develop and reflect business process requirements
- You will also provide the management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives
- Qualifications: You have successfully completed a university degree in economics, business administration, information technology or a comparable course of study
- Know-how: You already have professional experience in a business-process-oriented role and in project management
- Methods: Ideally you have worked with process and project management tools (e.g. Confluence, ARIS) and know process improvement methods (e.g. Six Sigma)
- Tools: You have knowledge of sales operational processes and SAP S/4HANA modules (especially SD: Sales and Distribution), CRM processes and Salesforce knowledge is a plus, understanding of supply chain and finance processes is beneficial
- Language: Thanks to your fluent business English and your open and trustworthy personality, you communicate confidently at all levels
- Personality: Enjoying change, organizational talent and a meticulous way of working round off your profile
- Mobile work: We offer our employees the opportunity to work on a mobile basis. In addition, they can work from a country in the European Union
- Buy vacation days: Whether you need a longer break for a vacation, more time with your family or simply a break from your daily work routine – purchasing additional vacation days gives you the chance to take an extended break
- Career path: We offer our employees individual, sustainable and future-oriented career paths that recognize the potential and strengths of each individual