Job Description
For this position you need to be based in the Frankfurt area, Dresden or Leipzig.
Develops clinical education materials in connection with clinical investigations including providing education and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.
Key Responsibilities:
• Identify potential adoption strategies; Responsible for upselling in key strategic accounts working in conjunction with Business Managers
• Act as a lead in providing education on all aspects on two or more technologies or one highly specialized technology of assigned device(s), device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants including full certification for independent case support for field clinical specialists
• Educate and train physicians, hospital personnel and hospital staff on all aspects of technical matters related to investigational products and procedures including imaging through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs on two or more technologies or one highly specialized technology
• Develop and improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP
• Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOP
• Validate software and hardware updates in the field as applicable
• Fully monitor clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with cross-functional teams (e.g., sales)
• Other incidental duties
Additional Skills:
• Proven expertise in MS Office Suite and ability to operate general office machinery
• Strong written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills
• Excellent problem-solving and critical thinking skills
• Full knowledge and understanding of cardiovascular science
• Full understanding of cardiovascular anatomy, pathology and physiology including the applications and “language” of the market and Edwards Lifesciences
• Full understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Full imaging analysis software skills (e.g. 3Mensio, TomTec, Vitrea, Circle VI, etc.)
• Ability to manage confidential information with discretion
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Education and Experience:
Bachelor's Degree or Equivalent in in related field Training experience in clinical / technical environment Required
Other: 5 years years experience of previous related medical device and/or clinical experience Required
What is it like to work at Edwards Lifesciences in Germany?
As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.
We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).
Edwards Lifesciences in Germany also offers the following benefits:
- Competitive Compensation and Benefits package
- Flexible working hours, remote working
- Pension plan Risk
- Insurance Meal Benefits
- Service Awards Enhanced
- Leave Benefits
- Transportation Benefits
- Employee Stock Purchase Program
- Employee Assistance Program
- Comprehensive Wellness Program including onsite gym, yoga classes and massage, preventive health checks, healthy lifestyle webinars, educational events, charity activities and much more.
Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.
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