Job Description
neurocare group AG has developed a best practice mental health platform, empowering clinicians to offer their patients, through personalized therapy, the best care for various psychological or neurological conditions with more sustainable clinical outcomes. These therapy plans integrate innovative methods and tools, such as psychotherapy, neuromodulation and sleep hygiene, as well as medication. Following a detailed assessment of the patient's condition, neurocare supports clinicians in developing personalized therapy plans that improve self-regulation, resilience and social skills, while being cost-effective for the healthcare system.
The key technology elements of neurocare's platform are developed in-house, including leading TMS and EEG devices, a cloud-based software platform, as well as an online academy to give professionals the tools and neuroscientific understanding to properly apply these solutions in clinical practice. neurocare's mental health platform is currently applied throughout the company's own clinics across the US, the UK, the Netherlands and Australia, as well as in a growing number of third-party clinics.
Are you our future IT Superhero? We're looking for a hands-on, service-oriented System Administrator to join our team. In this role, you'll take charge of our IT infrastructure, from managing networks and cloud environments to supporting C-level executives and colleagues across multiple locations. If you have a strong technical background, a proactive mindset, and enjoy working in a collaborative, international environment—this could be your next great opportunity.
THESE ARE YOUR RESPONSIBILITIES:
- Managing and maintaining our networks, Azure cloud platform, desktop environment, systems and infrastructure across multiple locations, locally and working on global projects of interest.
- You are responsible for helpdesk support to our management (C-level) and our employees.
- You are handling the organisations hardware including desktops, laptops, printers and other devices.
- As a colleague with excellent analytical, diagnostic, and troubleshooting skills you cover the company's networking setup including routers, switches, firewalls.
- We expect you to have a deep technical understanding and knowledge of Microsoft Windows 10/11, Microsoft 365 suite including Intune, Auto Pilot and Entra (Azure AD) and desktop hardware.
- You come with a profound understanding in supporting systems administration and network technologies. Being familiar with Sophos Security (firewall and endpoint protection) and Desktop Central would be an advantage.
- You display strong commitment to customer service by using professional communications regarding inquiries, problems, and requests.
- To support our organisation, you must have very good English and German language skills.
- We are a friendly, cheerful and committed local and inter-national team looking for hands-on people with a global mindset. Mutual appreciation and teamwork are core values for us. You can look forward to a friendly and collaborative working environment.
- We are focused on growth and think not only in terms of innovative products but also embrace flexibility through a modern corporate and workplace culture.
- You will receive structured training and in the long run you will have the opportunity to acquire IT certifications, including in the areas of networking, cloud & cyber security.
- We offer you an attractive compensation for your contribution to our ongoing growth.
- The workplace is located at the vibrant heart oft he Munich City Center at Rindermarkt, surrounded by fabulous places to eat and go out.