Job Description
To support our committed IT-Team in Munich we are searching for a IT-Administrator – 1st Level Support (m/f/d).
About Golding Capital Partners
Golding is one of the leading independent asset managers for Private Equity, Private Debt, Infrastructure, Secondaries and Impact Investing in Europe with more than 14 billion Euro assets under management. On a daily basis, we act in an exciting and ever changing field of global investors and international investment funds. Our business partners are the key point of our corporate philosophy – they appreciate our very personal and competent support. Our team, including about 200 colleagues, work from Munich, London, Luxembourg, Milan, New York, Tokyo and Zurich.
Technical and user-oriented actions are integral to your entrepreneurial mindset. As a member of our IT team, you will be responsible for 1st Level Support, addressing technical issues, and maintaining smooth operational processes, including IT system maintenance and conceptual contributions to infrastructure development. The continuous support of our colleagues is a top priority for you, ensuring a seamless IT workflow.
This includes:
- Processing helpdesk inquiries and creating qualified tickets
- Providing user support (Windows, the Office suite, and other specialized systems)
- Independently resolving IT problems
- Administration of the client infrastructure (AD, PCs, notebooks, mobile devices, printers, network) including set-up of appropriate systems
- Ensuring a smooth onboarding process for employees
- Managing IT assets (inventory, deployment, decommissioning)
- Supporting video conferencing and communication solutions
Your qualification
- Completed vocational training or a degree
- Initial practical experience in system administration and first-level user support
- Good knowledge of current Windows operating systems, including AD/Client management
- Solid networking skills
- Proficiency in managing IT workstations (PCs, laptops, tablets, mobile phones)
- Very good knowledge of English, as well as good knowledge of German
Your personality
- You are insisting on highest standards and are quality and results driven
- You take ownership for your actions
- You are characterised by an independent, structured and solution-oriented way of working
- You have excellent communication and interpersonal skills
- You have a high degree of self-motivation, reliability and flexibility and a bias for action
- You are motivated and optimistic as well as a team player with enthusiasm for an international working environment
- We offer you the opportunity to work in a beautiful, modern office in the eastern part of Munich, as well as the option for partial remote work
- We offer an attractive salary package with a performance-oriented component
- With great freedom you can help design your own ideas for the future
- You will enjoy targeted professional and personal support in order to continue to meet the requirements of our discerning clientele in the future
- Open doors and flat hierarchies are important to us, as well as regular Team-Events and Parties
- We are an international team, that emphasizes on community