IT Operations Service Specialist (m/w/d)

ADB Safegate Germany GmbH

Job Description

ADB SAFEGATE is a global leader in integrated solutions for increased efficiency, safety and sustainability in aviation - from landing to takeoff. We serve more than 2,500 airports in more than 175 countries. Our portfolio includes products, systems and services for airport lighting, intelligent docking guidance and corresponding IT solutions.


  • Maintaining IT hardware, software and network services on site in Mannheim​
  • Monitor and manage backups, patching and on-premises data centers PC deployment L2 and L3 support for the global L1 service desk ​
  • Maintain local software licenses and hardware inventory​
  • Prepare and track purchase requisitions for hardware/software ​
  • Participation in IT operations and change projects ​
  • Member of the network services delivery team responsible for the global ADB Safegate network

  • Completed training in IT or comparable ​
  • Several years of experience as an IT administrator, preferably in an international environment ​
  • Excellent knowledge of Microsoft tools and services (Windows Server, Windows Client OS, MS Office), data center technologies and IT security ​
  • General overview of data centers, Office 365 services Very good knowledge of IT infrastructure management and good knowledge of MS Azure networking and network management (L2/L3 switches, NGFW, wireless, NPS,..)​
  • Workplace services, UC services, network and security services ​
  • Communication and solution orientation, high customer orientation, negotiation and conflict management ​
  • Fluent German and English skills ​

  • Working in a highly innovative industry that sets standards in terms of efficiency, safety and technology
  • Independent work with flat hierarchies in an international team
  • Familiar and friendly working atmosphere of a grown medium-sized company - in a globally active group with the corresponding career opportunities
  • Professional onboarding supported by tailored technical training
  • possibility to work 2days/week remote
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